Privacy Policy

Last updated: September 21, 2025

This Privacy Policy describes how Trweig ("we," "us," or "our") collects, uses, and protects your information.

1. Information We Collect

Personal Information

We collect personal information that you provide to us directly, including:

  • Name and contact information (email address, phone number)
  • Company information and business details
  • Account credentials and profile information
  • Communication preferences and marketing opt-ins
  • Payment information and billing details
  • Any other information you choose to provide

Usage Information

We automatically collect certain information when you use our services:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Performance data (load times, error reports)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our AI-powered UGC advertising services
  • Process payments and manage your account
  • Communicate with you about our services and updates
  • Improve our platform and develop new features
  • Analyze usage patterns and optimize performance
  • Ensure security and prevent fraud
  • Comply with legal obligations
  • Send marketing communications (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our platform
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and employee training
  • Secure payment processing
  • Regular backups and disaster recovery

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how you use our site
  • Marketing Cookies: Used for advertising and personalization
  • Preference Cookies: Remember your settings and preferences

You can manage your cookie preferences through your browser settings.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Conduct legitimate business purposes

When information is no longer needed, we securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers.

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Trweig

WhatsApp: Message Now

Address: Muscat, Oman

Subject: "Privacy Policy Inquiry"

Questions about your privacy?

We take your privacy seriously. If you have any concerns or questions about how we handle your data, please don't hesitate to reach out.

Contact Privacy Team